- Identify guest needs and take appropriate measures to satisfy them
- Capable in Food & Beverage service, both in the daily service and for events
- Serve and recommend appropriate beverages
- Proficient in using reservation, order and cash register systems, establish bills and collect revenue
- Master the principles of hygiene and occupational safety
A blend of knowledge and skills trainings through:
- Digital learning which trainees need to complete before attending the physical class trainings
- Active learning activities in class facilitated by licensed trainers who are certified by EHL Advisory Services
- Guided practical sessions with supervision in a real kitchen and restaurant environment
Trainees who wish to obtain a Food & Beverage Service Professional Diploma will need to complete all 3 certificates or satisfy the requirements of the Recognition of Experiential Learning course to fast-track.