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Food & Beverage Service Professional Diploma Programme

18 months - 3 Certificates
Through a blended learning model, trainees will acquire the competencies required to be fully operational within different restaurant concepts following the standards of a first-class restaurant setting. Trainees will have a deep understanding of how the management of a F&B establishment is conducted and the tools needed to be successful.

Trainees graduating from this programme will have the capacity to successfully work independently in a F&B setting and be well-equipped to enter the industry and reach a supervisory position within a short period of time.
Duration: 6 months per certification (2 days per week)
Fee: TBA
Classes are conducted in English
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Foundation Certificate
Trainees will acquire the basic skills required to be operational in a restaurant.
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Trainees will acquire the basic skills required to be operational in a restaurant.
6 months
Working individuals with less than 1 year of work experience.

21 years old and above.
‘O’ or ‘N’ Levels school certificate or equivalent.
Must be employed in the hospitality or F&B sectors.
F&B Service Techniques I
Beverage Knowledge
History & Contemporary Practice of Coffee & Tea
Sales & Invoicing Systems
Introduction to Customer Service
Verbal & Non-Verbal Communication
Introduction to Hospitality Operations
Mathematics Fundamentals
English Essentials
Intermediate Certificate
Trainees will acquire the competencies to work in different restaurant settings.
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Trainees will acquire the competencies to work in different restaurant settings.
6 months
Completed Foundation.
OR
Working individuals with 1 to 2 years of work experience.

21 years old and above.
‘O’ or ‘N’ Levels school certificate or equivalent.
Must be employed in the hospitality or F&B sectors.
F&B Service Techniques II
Basics of Oenology
Basics of Culinary Arts
Customer Service Excellence
Goods Management for F&B
Hotel Etiquette and Protocols
Introduction to Office Tools
F&B Department Operations
Applied English
Advanced Certificate
Following one year of studies or combined with previous professional experience, trainees will focus on restaurant management skills..
Learn More
Following one year of studies or combined with previous professional experience, trainees will focus on restaurant management skills..
6 months
Completed Intermediate.
OR
Working individuals with 3 or more years of work experience.

21 years old and above.
‘O’ or ‘N’ Levels school certificate or equivalent.
Must be employed in the hospitality or F&B sectors.
F&B Service Techniques III
Wine and Spirit Appreciation and Pairing
Gastronomic Trends and Innovation
MICE and Events Organization
Hotel and Restaurant Concept Foundation
Introduction to Restaurant Sales & Marketing
People Training and Development
F&B Administration Principles
Cultural Awareness
Business English

What you will learn from the programme?

- Identify guest needs and take appropriate measures to satisfy them
- Capable in Food & Beverage service, both in the daily service and for events
- Serve and recommend appropriate beverages
- Proficient in using reservation, order and cash register systems, establish bills and collect revenue
- Master the principles of hygiene and occupational safety

How are the classes delivered?

A blend of knowledge and skills trainings through:

- Digital learning which trainees need to complete before attending the physical class trainings
- Active learning activities in class facilitated by licensed trainers who are certified by EHL Advisory Services
- Guided practical sessions with supervision in a real kitchen and restaurant environment

Diploma Certification

Trainees who wish to obtain a Food & Beverage Service Professional Diploma will need to complete all 3 certificates or satisfy the requirements of the Recognition of Experiential Learning course to fast-track.

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Foundation Certificate

Trainees will acquire the basic skills required to be operational in a restaurant.
Course duration
3 months on theory and applications on campus + 3 months internship
Admission Requirements
Working individuals with less than 1 year of work experience
Modules Include
F&B Service Techniques I
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