WSQ RETAIL SKILLS FRAMEWORK

Effective Communication at the Workplace (Level 2)

Course Fee After Funding For Singaporeans above 40 :
$91.56 (includes GST)

Course Fee After Funding For Singaporeans & PRs below 40 :
$152.60 (includes GST)

For corporate course fees & subsidies, please contact us at info@sih.edu.sg.

What you will learn

  • Variation of communication styles and approaches in formal and informal settings
  • Effective communication modes, styles and tools at the workplace
  • Responding to information received or obtained
Register Your Interest

Course Dates

  • 11 July 2024

    Time: 9:00am to 7:00pm

    Duration: 1 day (9hrs)

    Location: Online or In-Person

    Share This Course

    Prerequisites

    Able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3.

    Who Should Attend

    • Team leaders
    • Supervisors
    • Managers
    • Heads of departments
    • Directors

    Methods of Learning

    We use a number of experiential methods of learning in this module:

    • Mini-lectures
    • Experiential learning with practical role-plays
    • Exercises and case studies
    • Real life examples and group discussions
    • Games

    Assessments

    Trainees are required to undertake assessments which may take the form of:

    • Role-plays
    • Oral questions
    • Written assessment

    Certification

    Trainees who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with the following Statement of Attainments (SOAs) by SkillsFuture Singapore (SSG):

    • Workplace Communication Level 2
    Image

    "I really enjoyed my SIH experience. Trainers were very good, especially  Mr George. Content was taught in detail and was easy to absorb. My SIH experience has helped me a lot in my profession and I will definitely bring what I've learnt back to my workplace!"

    Halima Binte Mohd Ibrahim 
    Purchasing Manager
    Haniffa Pte Ltd

    Enquire Now

    Please complete the following form with the information below and one of our representatives will get back to you as soon as possible.
    NEW Programme Enquiry

    SIH values your privacy and we are committed to safeguarding your personal data in compliance with the Personal Data Protection Act 2012. By providing your personal details, you have authorised SIH to share with you our marketing, advertising and promotional materials. You can view our Privacy Policy here.