WSQ RETAIL SKILLS FRAMEWORK
The Singapore Workforce Skills Qualifications System for Retail is a national credentialing system developed in collaboration with the retail industry.
What Can You Take Away?
WSQ Retail Framework offers training pathways aligned with the hospitality industry for individuals who want to acquire the relevant skills. Trainings are focused in specialized areas, enabling hospitality professionals to maximize their career opportunities.
Who Is This For?
Any roles in the following industry sectors:
- Retail Sales
- Tourism Attraction
- Hotel & Accommodation
Adapt to Change at the Workplace
Deliver Personalised Service
Effective Communication at the Workplace (Level 2)
Effective Conflict Resolution
Manage a Diverse Service Environment
Our Excellence Towards Service
Service Challenges
Service Coaching
Service Innovation Culture
