WSQ HOTEL & ACCOMMODATION SERVICES FRAMEWORK

Service Guestrooms & Serviced Apartments

Course Fee After Funding For Singaporeans above 40 :
$155.52 (includes GST)

Course Fee After Funding For Singaporeans & PRs below 40 :
$259.20 (includes GST)

For corporate course fees & subsidies, please contact us at info@sih.edu.sg.

What you will learn

  • Perform start-of-shift and end-of-shift activities
  • Make beds
  • Provide turn-down service
  • Maintain the cleanliness of guestrooms and serviced apartments and assigned work areas
Register Your Interest

Course Dates:

  • TBA

Duration: 3 days (20 hrs)

Location: Online or In-Person

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Prerequisites

Able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3.

Who Should Attend

  • New entrants to the Hotel and Accommodation services sector
  • Current industry professionals seeking to advance their skills
  • Individuals seeking career transition opportunities

Methods of Learning

We use a number of experiential methods of learning in this module:

  • Mini-lectures
  • Experiential learning with practical role-plays
  • Real life examples and group discussions
  • Games

Assessments

Trainees are required to undertake assessments which may take the form of:

  • Role-plays
  • Oral questions

Certification

Trainees who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).

  1. Service Guestrooms & Serviced Apartments
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"I really enjoyed my SIH experience. Trainers were very good, especially  Mr George. Content was taught in detail and was easy to absorb. My SIH experience has helped me a lot in my profession and I will definitely bring what I've learnt back to my workplace!"

Halima Binte Mohd Ibrahim 
Purchasing Manager
Haniffa Pte Ltd

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