HOTEL & ACCOMMODATION SERVICES FRAMEWORK

Promote Tourism

Full Course Fee
$299.60

Company Sponsored SME

$89.88*

*After funding for Singaporeans & PRs

Company Sponsored NON SME

$149.80*

*After funding for Singaporeans & PRs

What you will learn

  • Identifying potential needs of visitors to Singapore
  • Identifying sources of tourism information
  • Obtaining and organizing tourism information
  • Keeping tourism information up to date
  • Communicating tourism information to visitors as according to their needs
  • Providing recommendations to visitors
  • Directing visitors to more detailed information
Register Your Interest

Course Dates:

  • 13 May 2022 (9:00am to 7:00pm)

Duration: 1 day (9 hrs)

Location: Online or In-Person

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Prerequisites

Able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3.

Who Should Attend

  • New entrants to the Hotel and Accommodation services sector
  • Current industry professionals seeking to advance their skills
  • Individuals seeking career transition opportunities
  • Customer service representatives

Methods of Learning

We use a number of experiential methods of learning in this module:

  • Mini-lectures
  • Demonstration
  • Experiential learning and practical role-plays
  • Real life examples and group discussions

Assessments

Trainees are required to undertake assessments which may take the form of:

  • Practical case study
  • Role-plays
  • Oral questions

Certification

Trainees who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).

  1. Promote Tourism
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"I really enjoyed my SIH experience. Trainers were very good, especially  Mr George. Content was taught in detail and was easy to absorb. My SIH experience has helped me a lot in my profession and I will definitely bring what I've learnt back to my workplace!"

Halima Binte Mohd Ibrahim 
Purchasing Manager
Haniffa Pte Ltd

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