WSQ HOTEL & ACCOMMODATION SERVICES FRAMEWORK

The Skills Framework for Hotel and Accommodation Services (HAS) is a SkillsFuture initiative developed for the Singapore workforce to promote skills mastery and lifelong learning. The WSQ certifications are awarded by SkillsFuture and by Workforce Singapore, Singapore Tourism and the industry.

Why You Should Join Us!

Hotel and Accommodation Services (HAS) sector provides individuals with many opportunity for an exciting career and prospect for growth and development. As the sector is expanding rapidly and continuously transforming, those aspiring for a career in HAS should acquire new skill sets and deepen their knowledge to meet the growing needs of the sector.

Who Is This For?

Any roles in the following industry sectors:

  • Hotel & Accommodation
  • Tourism Attraction
  • Sales & Marketing
  • F&B Services
Featured image for “Apply Upselling and Suggestive Selling Techniques”

Apply Upselling and Suggestive Selling Techniques

Featured image for “Engage in Service Innovation Initiatives”

Engage in Service Innovation Initiatives

Featured image for “Introduction to Customer Relationship Management”

Introduction to Customer Relationship Management

Featured image for “Provide Workplace Safety and Security”

Provide Workplace Safety and Security

Featured image for “Promote Tourism”

Promote Tourism

Featured image for “Service Guestrooms and Serviced Apartments”

Service Guestrooms and Serviced Apartments