Every day, tons of emails are sent and received in many workplaces. However, many writers are unaware that their emails could have been more effectively written and that there are certain professional standards for handling emails. This workshop shows writers how to use contemporary language and presentation to create clearer emails. It also offers tips on improving email etiquette that will make them more considerate and courteous writers.

At the end of the workshop, trainees will have a better understanding of the importance of email etiquette.