New Year, New Goals, New You – How To Make Resolutions And Actually Achieve Them in 2024

As the year winds down, it’s a pivotal moment for professionals in the hospitality industry to set their sights on personal and career growth. The new year brings a fresh opportunity to establish resolutions that can propel your career forward. Here’s a step-by-step guide to help you set achievable goals and stick to them.

Identifying Career and Personal Goals

Start by reflecting on your past year. What were your highlights? Where did you encounter challenges? This reflection is crucial in setting a foundation for future goals. Consider both your professional aspirations and personal growth areas. Do you aim to advance to a leadership role, enhance your customer service skills, or perhaps balance work with personal wellbeing?

Setting SMART Goals

Your goals should be Specific, Measurable, Achievable, Relevant, and Time-bound (SMART). This approach ensures your objectives are clear and attainable. For instance, rather than a vague goal like “improve customer service skills,” set a specific goal such as “complete a customer service management course by June.”

Example SMART Goal: “By the end of Q2, I will have completed a certified course in Advanced Hospitality Management, dedicating 5 hours per week to studying and coursework. This will enhance my management skills, enabling me to apply for a supervisory role within my current organisation or a similar establishment.”

This goal is Specific (completing a course in Advanced Hospitality Management), Measurable (completing by the end of Q2 and dedicating 5 hours per week), Achievable (with dedicated study time), Relevant (enhancing management skills for career advancement), and Time-bound (by the end of Q2).

Developing a Detailed Action Plan

Break down each goal into smaller, manageable tasks. If your goal is to become a hotel manager, list the steps involved – like gaining experience in different hotel departments, undertaking a management course, or honing leadership skills. Assign a realistic timeline to each step.

Utilising Resources for Skill Development

To achieve your goals, identify the resources you need. Singapore Institute of Hospitality (SIH) offers a range of programmes that cater to various aspects of hospitality management and operations. Whether it’s a leadership programme or a course in sustainable hospitality practices, align your learning path with your goals.

Overcoming Obstacles and Staying on Track

Staying motivated can be challenging, especially when progress seems slow. To keep your enthusiasm alive, regularly review your progress. If you hit a roadblock, seek alternative approaches. Adjust your action plan as necessary, keeping your ultimate goal in view.

Regular Review and Adjustment

Periodically reviewing your goals is essential. Life circumstances and industry dynamics can change, requiring you to tweak your objectives. Regular reviews ensure your goals remain relevant and achievable.

Seeking Support and Accountability

Never underestimate the power of support. A mentor or a peer support group can provide guidance, motivation, and accountability. In the hospitality industry, where experiences and challenges are unique, having someone to share your journey with can be invaluable.


Embracing personal development is a continuous journey. The new year is an excellent time to start, but remember, growth and learning are year-round endeavours. With clear goals, a solid plan, and unwavering determination, you can achieve remarkable growth in your hospitality career.

Are you ready to embark on your journey of personal and professional growth? Explore the diverse range of courses and resources at SIH, designed to propel your career in hospitality to new heights. Let this new year be the catalyst for achieving your career aspirations.

📞 For more information on how SIH can help you achieve your dream hospitality career, reach out to us at +65 9274 8177 or ✉️