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WSQ Service Coaching (Day 2)

September 23 @ 09:00 - 18:00

What You Will Learn

  • Recognise the role of a coach for service performance
  • Prepare coaching plan for individuals to address service performance issues / gaps
  • Demonstrate the use of coaching techniques to address service performance issues / gaps
  • Monitor progress of individual for improvements in service performance

Details

Date:
September 23
Time:
09:00 - 18:00
Website:
https://sih.edu.sg/programmes/wsq-retail-skills-framework/service-coaching/