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WSQ Service Challenges Day 2

December 6 @ 09:00 - 18:00

  • Recognise triggers which may lead to service challenges
  • Use service recovery procedures to respond to these challenges
  • Escalate unresolved service challenges.

Details

Date:
December 6
Time:
09:00 - 18:00
Website:
https://sih.edu.sg/programmes/wsq-retail-skills-framework/service-challenges/