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WSQ Service Challenges Day 2

August 30 @ 09:00 - 18:00

What You Will Learn

  • Recognise triggers which may lead to service challenges
  • Use service recovery procedures to respond to these challenges
  • Escalate unresolved service challenges.

Details

Date:
August 30
Time:
09:00 - 18:00
Website:
https://sih.edu.sg/programmes/wsq-retail-skills-framework/service-challenges/

About SIH

Singapore Institute of Hospitality (SIH) is a quality educational institution aimed at providing specialised training programmes for hospitality and service industry professionals.

Contact Us

+65 6593 6945
info@sih.edu.sg

#02-02, 5 Magazine Road,
Singapore 059571

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