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« All Events
WSQ Service Challenges Day 2
August 30 @ 09:00
-
18:00
«
History and Contemporary Practice of Coffee & Tea VET by EHL Day 2
Supervisory Housekeeping Day 3
»
What You Will Learn
Recognise triggers which may lead to service challenges
Use service recovery procedures to respond to these challenges
Escalate unresolved service challenges.
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Details
Date:
August 30
Time:
09:00 - 18:00
Website:
https://sih.edu.sg/programmes/wsq-retail-skills-framework/service-challenges/
Home
VET by EHL
← Back
Rooms Professional Diploma
Food and Beverage Service Professional Diploma
Hotel Administration Professional Diploma
Culinary Professional Diploma
VET by EHL Short Courses
← Back
Verbal and Non Verbal Communication
Beverage Knowledge
History and Contemporary Practice of Coffee and Tea
Programmes
← Back
WSQ Courses
← Back
WSQ Hotel and Accommodation Services Framework
WSQ Food Services Framework
WSQ Retail Skills Framework
Professional Development Programmes
← Back
Communication Skills
Housekeeping
Human Resources
Leadership, Management and Supervisory
Legal, Compliance and Safety
Customised Programmes
Training Calendar
Funding and Claims
About Us
← Back
Testimonials
Our Mission & Values
Frequently Asked Questions
Location and Facilities
Helpful Guides
Contact Us