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WSQ Service Challenges Day 2

October 17 @ 09:00 - 18:00

What You Will Learn

Recognise triggers which may lead to service challenges
Use service recovery procedures to respond to these challenges
Escalate unresolved service challenges.

Details

Date:: October 17
Time:: 09:00 - 18:00
Website:: https://sih.edu.sg/programmes/wsq-retail-skills-framework/service-challenges/