Loading Events

« All Events

WSQ Service Challenges Day 1

October 27 @ 09:00 - 18:00

  • Recognise triggers which may lead to service challenges
  • Use service recovery procedures to respond to these challenges
  • Escalate unresolved service challenges.

Details

Date:
October 27
Time:
09:00 - 18:00
Website:
https://sih.edu.sg/programmes/wsq-retail-skills-framework/service-challenges/