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WSQ Deliver Personalised Service Day 2

June 21 @ 09:00 - 18:00

What you will achieve

  • Demonstrate the qualities and characteristics of service professionals
  • Create positive customer experiences by offering customised and personalised service
  • Escalate areas of improvement in order to enhance customer’s experience
  • Practice correct grooming and display a professional image in order to build confidence and project a positive image of their establishment
  • Portray a positive and customer-orientated mind-set to impress and ‘wow’ their customers in day-to-day interactions

Details

Date:
June 21
Time:
09:00 - 18:00
Website:
https://sih.edu.sg/courses/deliver-personalised-service/