WSQ Apply Upselling and Suggestive Selling Techniques
April 18 @ 09:00 - 18:00
What You Will Learn
Capable of identifying guest needs and delivering a positive experience to guests
Aware of the importance of cleanliness, maintenance and laundry work as well as organizational tasks, including logistics for all back-of-the-house activities
Effectively use a property management system to make reservations, perform check-ins and check-outs, manage bills and collect revenue
Master the principles of hygiene and occupational safety
