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Hotel & Accommodation Services Framework

Service Guestrooms & Serviced Apartments

Full Course Fee
$513.60
Company Sponsored SME
$51.36
*After funding for Singaporeans & PRs)
Company Sponsored Non-SME
$149.80
*After funding for Singaporeans & PRs)

What you will learn

  • Perform start-of-shift and end-of-shift activities
  • Make beds
  • Provide turn-down service
  • Maintain the cleanliness of guestrooms and serviced apartments and assigned work areas

Prerequisites

Able to speak, listen and read English at a proficiency level not lower than the Employability Skills Workforce Skills Qualification (ES WSQ) Workplace Literacy (WPL) Level 3.

Who should attend

  • Current industry professionals seeking to advance their skills
  • Individuals seeking career transition opportunities
  • New entrants to the Hotel and Accommodation services sector

Methods of Learning

We use a number of experiential methods of learning in this module:

  • Mini-lectures
  • Experiential learning with practical role-plays
  • Real life examples and group discussions
  • Games

Assessments

Trainees are required to undertake assessments which may take the form of:

  • Role-plays
  • Oral questions

What you will take away with

Trainees who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with a Statement of Attainment (SOA) by SkillsFuture Singapore (SSG).

  1. Service Guestrooms & Serviced Apartments
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Course Dates
  • TBA
  • 9:00am to 5:00pm
Duration
    3 days (20hrs)
Location
    Online or In-Person
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Hotel & Accommodation Services Framework Modules

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