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First Time Supervisor

Being promoted to a supervisor for the first time is a career-defining move. Making the transition from employee to supervisor elevates you above the people who were your peers. It is a move that creates opportunities but also carries risks and responsibilities. The additional responsibility can be exciting, but maintaining good relationships with subordinates and ensuring they perform well can be stressful and overwhelming at times.

What you will learn

This 7-hours workshop will help trainees progress into the next phase of their career by covering topics such as:

  • Roles of the supervisor
  • Communicating to your team
  • SMART goals and delegation
  • Art of feedback
  • Managing conflict

Who should attend

  • Newly promoted supervisors & team leaders
  • Potential supervisors & team leaders

What you will take away with

Trainees who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with the following Certificate of Completion (COC):

  • First Time Supervisor
    1 day (7hrs)
    Online or In-Person
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