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First Time Manager

This course aims to help new managers develop new skillsets that includes understanding the nature of work relationships, what “work” is and how they see themselves and the organization. They will also learn how to manage staff performance as well as coaching of staff under their control.

What you will learn

Upon completion of the course, trainees should be aware of the following :

  • Role of the manager
  • Communication techniques and styles
  • Delegation and time management tools
  • Performance management and feedback
  • Motivation and coaching

Who should attend

  • New & existing managers
  • Next-in-line managers

What you will take away with

Trainees who have successfully demonstrated competence in all the knowledge and skills requirements in this programme will be awarded with the following Certificate of Completion (COC):

  • First Time Manager
    2 days (12hrs)
    Online or In-Person
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