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WSQ Working Together for Professional Service Day 1
20 December 2023 @ 09:00 - 18:00
- Recognise the importance of inclusiveness
- Demonstrate the use of emotional intelligence and resilience to handle diversity in a service environment
- Monitor their own actions in handling diversity
- Leverage on available organisational resources when engaging with customers over various platforms
- Portray professional etiquette and escalate feedback received over various platforms.