WSQ Food Safety Level 1 (Refresher)

What You Will Learn Refresh your knowledge to uphold the standards of food safety and hygiene in food establishments in Singapore. This training aims to uphold and ensure continual awareness of good hygiene practices by food handlers. Upon completion, trainees will refresh their knowledge and understanding about the mandatory requirements by the Singapore Food Agency (SFA) to be certified food ...

WSQ Food Safety Level 1 (Basic)

This module aims to equip food handlers with the knowledge and application skills on food safety and hygiene while handling, cooking, storing, and serving food and be certified food handlers, competent to work in the F&B industry in Singapore as per Singapore Food Agency (SFA)’s requirements.

WSQ Food Safety Level 2

This course aims to equip food handlers with knowledge and skills on food safety and hygiene procedures and policies; so as to conduct checks on personal hygiene practices, usage of safe ingredients, safe handling of food, food storage, equipment and cleanliness of designated work areas.

WSQ Our Excellence Towards Service Day 1

What You Will Learn Effectively utilise service operation resources within an organisation Use effective teamwork to perform service operations in accordance with an organisation’s guidelines Appropriately escalate service performance issues

Supervisory Housekeeping Lesson 4

The Housekeeping Supervisor should be well versed with all housekeeping procedures and processes, and should work well under pressure to ensure teamwork and productivity. Memorable experiences for our guests is the essence of being a service champion. As a Housekeeping Supervisor, your attention to detail will show the Housekeeping team that you are committed to providing excellent guest experiences.

WSQ Our Excellence Towards Service Day 2

What You Will Learn Effectively utilise service operation resources within an organisation Use effective teamwork to perform service operations in accordance with an organisation’s guidelines Appropriately escalate service performance issues

WSQ Service Challenges Day 1

What You Will Learn Recognise triggers which may lead to service challenges Use service recovery procedures to respond to these challenges Escalate unresolved service challenges.

WSQ Service Challenges Day 2

What You Will Learn Recognise triggers which may lead to service challenges Use service recovery procedures to respond to these challenges Escalate unresolved service challenges.

WSQ Food Safety Level 1 (Basic)

This module aims to equip food handlers with the knowledge and application skills on food safety and hygiene while handling, cooking, storing, and serving food and be certified food handlers, competent to work in the F&B industry in Singapore as per Singapore Food Agency (SFA)’s requirements.