WSQ Retail Framework

SIH offers modules from the WSQ Retail Framework which are aligned towards the hotel industry making it the number one choice for entry-level hospitality professionals.

Blog-Service Excellence

Deliver Personalised Service

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm

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Our Excellence Towards Service

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm

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Service Challenges

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm

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Working Together for Professional Service

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm

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Adapt to Change at the Workplace

Duration: 1 day (9 hrs)
Time: 9:00am to 7:00pm

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Manage a Diverse Service Environment

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm

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Effective Communication at the Workplace

Duration: 1 day (9 hrs)
Time: 9:00am to 7:00pm

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Effective Conflict Resolution

Duration: 1 day (9 hrs)
Time: 9:00am to 7:00pm

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Service Coaching

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm

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Service Innovation Culture

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm