WSQ Hotel & Accommodation Services Framework

Being in the Hotel & Accommodation Services sector provides individuals with the opportunity for exciting experiences and immense prospects for growth and development.

To cater to the needs of visitors, the sector constantly seeks creative means of service delivery and frequently updates the skill sets of its employees to prepare them for the ever-changing business environment. At SIH, we offer 4 modules that fall under this framework.

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Provide Workplace Safety & Security

Duration: 2 days (16 hrs)
Time: 9:00am to 6:00pm

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Promote Tourism (SF)

Duration: 1 day (9 hrs)
Time: 9:00am to 7:00pm

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Apply Upselling & Suggestive Selling Techniques

Duration: 1 day (8.5 hrs)
Time: 9:00am to 6:30pm

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Service Guestroom & Serviced Apartments

Duration: 3 days (20 hrs)
Time: 9:00am to 5:00pm

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Introduction to Customer Relationship Management (CRM)

Duration: 1 day (8.5 hrs)
Time: 9:00am to 6:30pm

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Engage in Service Innovation Initiatives

Duration: 1 day (8.5 hrs)
Time: 9:00am to 6:30pm