About SIH

About SIH

Singapore Institute of Hospitality (SIH) is a quality educational institution aimed at providing specialised training programmes for hospitality and service industry professionals.

Our Vision

To be a centre of excellence for lifelong learning in hospitality and contribute to the development of the industry.

Our Mission

We inspire, engage and develop Hospitality Professionals and future leaders to realise their true potential and enable them to shape the future of the Industry.

Our Core Values


We believe we are driving towards a brighter and better future. We do that by striving, personally and professionally, to outperform.


We endeavour to stay ahead of the curve and work with like-minded partners to deliver programmes that meet the industry’s needs.


We actively engage with various stakeholders such as policy makers, industry players and academia to align respective visions and goals in order to develop a sustainable future for the industry. We achieve this through teaching, research, industry relations and practice.

Our Team

A dynamic team at SIH ensures that the academic curriculum and training programmes are robust, rigorous and of the highest standard.

The team consists of ACTA (Advanced Certificate in Training and Assessment) and DACE (Diploma in Adult and Continuing Education) accredited trainers who are committed to delivering exceptional learning and development programmes for anyone currently in, or interested in joining the hospitality industry.

Teri Ooi

Lead Facilitator

Teri has been a full time trainer in the hotel industry for the past 2 years. After a 10 year career in the front-line service hospitality sector both here in Singapore and overseas, Teri joined Park Hotel Group as a trainer and assessor for their in-house training programs, development of OJTs and WSQ courses. Prior to this, Teri’s career included working for the public sector, sales & marketing and management roles in oil recycling and art. Teri has a Bachelor of Commerce (Marketing) from Deakin University and obtained Advance Certificate of Training and Assessment (ACTA) qualifications in 2014.

Jenny Han

Lead Facilitator

Jenny has over 15 years of experience in a number of major hotel chains here in Singapore including Starwood Hotels and Resorts, Park Hotel Group, Far East Hospitality, and Meritus Hotels and Resorts. In her training capacity, she has facilitated Singapore Workforce Skills Qualifications (WSQ) courses, in-house and on-the-job training and development programs, always ensuring transfer of learning on the job for trend / product knowledge and soft skills application for hospitality industry. Jenny, a DACE-accredited trainer and assessor, also has a Diploma in Hotel Management from Singapore International Hotel and Tourism College.

Venon Sim

Lead Facilitator

Venon joined SIH in June 2016, bringing with him over 6 years of experience in the Hospitality Industry in a training capacity. He has previously worked at well-known Hospitality organisations including Sakae Holdings, Select Group, and MacDonald’s. As an ACTA-accredited Trainer, Venon is passionate about the food and beverage side of the industry, and has a soft spot for wine and coffee appreciation.